Privacy Policy
This policy explains how Vitaldetox handles personal information for visitors and clients of vitaldetox.ddd.
Data we collect
We collect contact details submitted through forms, including name, email address, and message content. We also process limited technical data such as consent preferences and basic analytics when enabled.
Why we process data
Data is processed to respond to inquiries, manage coaching communications, maintain website security, and improve site usability based on aggregated behavior data.
Applicable law
We process information in line with the New Zealand Privacy Act 2020 and, where relevant, international privacy obligations including GDPR principles.
Storage duration
Inquiry messages are retained for up to 24 months for service continuity unless a deletion request is received earlier. Consent records are retained for up to 36 months for compliance tracking.
Your rights
You may request access to your personal information and request correction of personal information we hold. You may also ask questions about how information is used and stored.
Security measures
We use administrative and technical safeguards, including restricted access, secure transport protocols, and regular review of data handling practices.
Cross-border handling
If information is processed outside New Zealand, reasonable safeguards are applied to maintain comparable privacy protections.
How to make a privacy complaint
You can contact us directly first. If concerns remain unresolved, you may contact the Office of the Privacy Commissioner in New Zealand.
Contact
Vitaldetox
12 Sir Tim Wallis Drive, Wānaka 9305, New Zealand
Phone: +64 3 443 0812
Email: message@vitaldetox.world